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Great Books for Software and Product Development
Product Development The PDMA Handbook of New Product Development (Kenneth B. Kahn) Link This was one of the first product management books I read. I still think its one of the best. It was this book...
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CRM Workshop Questions and Requirements Gathering Techniques
Introduction As a follow on to my CRM Project Scoping post I wanted to provide some examples questions that I use to help me size and get an overall understanding of a CRM project. These discovery...
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Product, Project and Day to Day Prioritisation
In my opinion the ability to prioritise is one of the most important skills people should try to master. The problem with prioritisation is that it is not easy. We inherently don’t like making...
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CRM Implementation Best Practice with Microsoft Dynamics CRM
A lot of my time day-to-day is spent talking about product features and benefits and how these can help businesses achieve their goals with our product(s). Increasingly however, I spend more of my time...
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